Overview
Business Communications Manager 400 is an all-in-one platform
providing business communication needs to small and mid-sized businesses
or branch offices with 30 - 200 digital users or 90 IP telephone users.
It delivers complete, integrated converged voice and data services -
using traditional telephony or IP telephony, or a combination of both.
Business Communications Manager 400 has the capabilities businesses need
including telephony, unified messaging, multimedia call center,
interactive voice response, IP routing and data services such as
firewall, wireless, and more.
Features & Benefits
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Ad-hoc conferencing support allowing up to
40 simultaneous conference participants in multiple
conferences
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Simple software upgrades that require no
hardware changes
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Unparalleled telephony features with the
most complete telephony feature offering for small sites, no
business has to make compromises on how to process critical
customer calls
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Browser-based management simplifies
installations, and provides an intuitive, wizards-based
method of managing the network from any Web-enabled
workstation
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Full suite of applications including voice
messaging, unified messaging, interactive voice response,
multimedia call center and wireless, enable your business to
streamline costs, be more productive, and better serve
customers
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Cost-effective scalability using a mix of
digital and IP stations
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Simplified network infrastructure cuts
costs by connecting IP phones over the LAN wiring system,
seamlessly extending features to multiple sites through IP
connectivity and streamlining network management. IP
trunking enables a business to optimize network bandwidth
and reduce network costs.
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IP Telephony supports powerful new
e-business applications that level the playing field with
larger competitors, extend network services to remote
workers, increase portability, simplify moves and changes,
and eliminate toll charges on site-to-site calls
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Universal Internet Access for all connected
users and workstations, including access to corporate
intranets, support for intra-site Virtual Private Networks
(VPNs), and remote connectivity for mobile or home users
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Call Center Applications combine the reach
of the Web with personalized agent interaction and customer
support
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Wireless Solutions break the chains that
tie users to their workstations, giving Call Center agents
hands-on access to samples and supporting wireless scanners
for efficient inventory procedures
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Hybrid Environment leverages existing
investments in Meridian, Norstar and Communication Server
1000 systems, offering a future-proof migration strategy.
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Unified Messaging allows users to manage
all their voice, fax, and e-mail messages from a single
application on their multimedia-equipped PC or laptop
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Interactive Voice Response allows
businesses to offload routine transaction and customers to
access pertinent information 24 hours a day, 365 days a year
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Centralized Voice Mail and Management The
networking capabilities of IP telephony make centralized
applications for messaging and management more cost
effective than ever before. Enterprises receive the benefits
of standard greetings, global administration, and a common
interface across their network.
Technical Specifications
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